By visiting this website, creating an account, placing an order or using our services, you acknowledge that you have read, understood and agreed to these Terms & Conditions.
Acceptance of Terms
These Terms & Conditions form an agreement between you and Native Jewelry regarding your use of this website and your purchase of products.
By accessing the website, you also agree to our Privacy Policy, Shipping Policy, Return & Refund Policy and any additional terms shown during checkout.
Do not use this website or place an order if you do not agree with these terms.
Product Information & Availability
We try to display product descriptions, materials, measurements, prices and images accurately. Actual colors may vary because of photography, lighting and screen settings.
Natural stones and handcrafted jewelry may have minor differences in shade, texture, pattern, shape or finish. These variations are part of the product's individual character and are not necessarily defects.
Product availability can change without notice. Adding an item to your cart or wishlist does not reserve it.
Orders & Order Acceptance
Placing an order is an offer to purchase. An automated confirmation only acknowledges receipt and does not always represent final acceptance.
We may reject or cancel an order because of:
- Product unavailability or inventory errors.
- Incorrect price or product information.
- Payment authorization failure.
- Suspected fraud or unauthorized activity.
- Incomplete delivery details or delivery restrictions.
- Violation of purchase limits or website policies.
If a prepaid order is cancelled, the applicable amount will be returned through the original payment method.
Pricing, Taxes & Payments
Prices may change without notice. The final amount, including applicable taxes, delivery charges and discounts, will appear during checkout.
- Promotions may have separate validity and eligibility conditions.
- Discount codes cannot be exchanged for cash unless stated otherwise.
- Payment must be successfully authorized before processing.
- Complete card details are handled by the relevant payment provider.
If an obvious pricing error occurs, we may request confirmation or cancel the affected order and issue an applicable refund.
Shipping & Delivery
Delivery dates are estimates unless expressly guaranteed. Delays may result from weather, public holidays, courier operations, remote locations, customs procedures or circumstances beyond our reasonable control.
- Customers must provide complete and correct delivery information.
- Re-delivery charges may apply when the supplied address is incorrect.
- International orders may incur customs duties or import taxes.
- Delivery should be inspected promptly for visible damage or missing items.
Returns, Exchanges & Refunds
Returns, exchanges and refunds are governed by our Return & Refund Policy. Products must satisfy the stated condition, packaging, proof-of-purchase and return-period requirements.
The following may be non-returnable unless defective or required by law:
- Customized, engraved or made-to-order products.
- Personalized jewelry and altered sizes.
- Gift cards, promotional products and final-sale items.
- Products damaged through misuse, wear or improper storage.
Contact customer support before returning a product. Unauthorized returns may be refused.
Custom & Made-to-Order Products
Custom products are created using the details, measurements, wording or design choices you submit. You are responsible for reviewing customization information before payment.
Changes or cancellations may not be possible after production begins. Production timelines can vary depending on design complexity and material availability.
Intellectual Property Rights
Logos, trademarks, product photographs, graphics, videos, text, layouts, software and other website content are owned by or licensed to Native Jewelry.
Content may be viewed for personal shopping purposes only. It may not be copied, modified, sold, republished or commercially exploited without prior written permission.
Privacy & Data Protection
Our Privacy Policy explains how personal information is collected, used, stored and protected.
We may send transactional communications concerning accounts, orders, payments, shipping and customer-support requests. Marketing messages may be managed through available preference or unsubscribe options.
Contact Information
For questions about these terms, your account or an order, contact us: